Thanks for purchasing our products at gifts.eventigo.com.ng.
In order to be eligible for a refund, you have to return the product within 5 calendar days of your delivery. The product must be in the same condition that you receive it and undamaged in any way.
After we receive your item, our team of professionals will inspect it and process your refund or exchange of product. The money will be refunded to the original payment method you’ve used during the purchase.
If the product is damaged in any way, or you have initiated the return after 5 calendar days have passed, you will not be eligible for a refund or exchange.
Items Not Eligible For Refund
Customized products and print items were you want another design or change of color are not eligible for return.
Branded items are not eligible for return.
If anything is unclear or you have more questions feel free to contact our customer support team at [email protected]